As this week started the car repair problem I’m having seemed to refuse to get any better. I called the garage today and asked to be transferred to my contact’s extension. The guy who answered said he’d put me right through. All he did was dial the extension, so I got the tones right in my ear, and then hung up. Then I got dial tone in the ear. Can this get any worse? Actually, I shouldn’t say this because I know it can get worse.

What I did was wait until they closed so I could call and dial the extension myself. I then left a voice mail message saying I could come in any day at lunch because all I want them to do is see for themselves the work isn’t done, and give me a refund. A service appointment is not necessary if I don’t want them to do any work.