Class act, Sync!

I like Dropbox and all that it does. Even without sharing folders with others, it’s a ridiculously handy application. My only issues with it is the ongoing cost up upgrading to a paid plan, and the fact that the company holds the decryption keys so they can easily look at your data. I’m sure they do as I’ve heard of file sharing groups being busted. I have used encrypted containers for some information, but that increases the complexity of sharing files immensely.

I signed up with Sync because they promise significant security that Dropbox does not. In a nutshell:

Sync’s unique, zero-knowledge storage platform guarantees your privacy by providing end-to-end encryption, and only you have access to the keys.

They offer 5 GB for free, which is the most common free amount among these services. I made almost no use of the service however as inertia kept me using Dropbox and I have more space available on Dropbox earned through referrals. I happened to read the Sync blog and noted that they started allowing upgrade payments using bitcoin. It just so happens that I had 0.71084043 BTC and I had no idea what to do with it. Sync fixed that problem nicely. So for 0.096292 BTC, I have 500 GB for the next year. In regular money, that’s $49.

So far it’s as trouble-free and solid as Dropbox ever way, and it suffers from the same curse that all utilities do: you hardly notice it until something goes wrong! Suffice to say that it’s been entirely trouble-free so far and I haven’t given it a thought until today when I received an envelope in the mail from Sync. I was curious what they might want as I thought our transaction was complete. I opened the envelope and found this surprise:

How’s that for nice? A thank you card signed by the staff! This is about as personal a thank you as one can get from a company, and it’s by far the nicest one I’ve received. Given how customer service works at most companies, this gesture is tremendously noteworthy and makes me very well disposed toward the company.

If you’d like to give Sync a try, click here to go to their page and choose “Free signup” in the upper right corner. Using this link, you and I both will get an extra gigabyte added to our free space allotment. We both win!

While this is not a real review, consider it my recommendation of Sync because of my trouble-free experience and their obvious pro-customer attitude.

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